Noise: Council does not deal with the following types of noise problems.
- Off-road vehicles
- Burglar alarms
Who to contact: Queensland Police on 13 14 44
- Premises with liquor license
Who to contact: Department of Justice and Attorney-General (DJAG) on 137468
- State government properties or activities regulated by the state government
Who to contact: Department of Environment and Heritage Protection on 1300 130 372
Acceptable noise levels and complaints
Noise can disrupt sleep and interfere with daily activities. If it is loud enough, it can also have a negative impact on people's health.
Guide to decibel levels
Some noise regulations include a maximum loudness in decibels. Some usual decibel levels for everyday situations are:
quiet room in the house - 20 to 30 decibels
daytime in a quiet residential street - 35 to 45 decibels
large busy office - 50 to 60 decibels
lawn mower from 15 metres away - 70 decibels
Noise guidelines apply for:
Air conditioning systems in residential areas
Amplifier devices in residential areas
Building sites in residential areas
Tools and maintenance work around the home
Water tank pumps, pool pumps and spa blowers
Refrigeration equipment in residential area
Noise guidelines also apply to dogs that make excessive noise by barking. Refer to Barking and roaming dogs.
To make a complaint
To lodge a complaint contact council's customer service centre.
If you have engaged already with the council and you didn't find a solution, we are happy to assist.
Please fill out our noise complaint surveys to help you with your problem